Crawford Advisors has been revolutionizing employee benefits administration for more than 20 years. As an industry leader, we offered consolidated billing in 1981, and one of the first web-based enrollment systems in 1995. Having an edge with technology is important, but we also recognize how essential it is to retain the human element, supported by talented people and a personalized approach. As a Crawford Advisors client, you will have access to experts in the benefits administration process who will walk you through the latest technology and automated processes to develop the best system for your company.
Crawford Advisors offers enrollment support, consolidated billing services, dedicated account management and a customer service call center that provides superior service to your employees.
Benefits Enrollment Support
Our administrative, design and systems experts will work with you and your staff to develop a benefits enrollment plan that fits your organization and is convenient and easy for your employees. For most employers, that means a web-based system, bringing technology and automation to the process. This results in lower cost, better results, and improved productivity. Whether you choose a technology solution, a paper process or a combination, our people will be with you every step of the way.
Call Center & Customer Service
Crawford Advisors will assign a dedicated 800 number and email address to handle employee benefit questions. Our call center representatives routinely assist employees and dependents with a wide variety of benefit issues, such as eligibility questions, claim issues, general benefit questions, COBRA issues and more.
Crawford Advisors can manage the payment of all administrative fees and premiums to the various plan administrators and insurance companies and provide your business with one monthly, consolidated bill.
Crawford Advisors will assign a dedicated Account Manager who will provide ongoing assistance to your Human Resources department throughout the entire design, implementation process and on an ongoing basis. You will always have an experienced, knowledgeable and dedicated person working with you to ensure that all deliverables are met.
Contact us to learn about how Crawford Advisors’ benefit administration services can work for your business.